Inquiries (including the inquiry about the status of the remittance) and complaints from the Requestor shall be accepted at the following address and phone/fax numbers.
Shin-Okubo Initial House 2F, 2-10-9, Hyakunin-cho, Shinjuku-ku, Tokyo 169-0073, Japan
CITY EXPRESS MONEY TRANSFER JAPAN CO., LTD.
Phone: (03) 5925-4121
Fax: (03) 5925-4122
7days a week: 9:00 a.m. to 7:00 p.m.
However, Japanese non-business days during the year-end and new-year period are excluded.
CITY EXPRESS MONEY TRANSFER JAPAN CO. LTD.
Head Office Address:
Shinookubo Communication Bldg. 1F, 2-11-23 Hyakunin-cho, Shinjuku-ku, Tokyo 〒 169-0073